what to do if amazon ships me an empty box
Nosotros all love shopping online, it makes out lives easier and more comfortable, unfortunately, we have to bargain with deliveries, and we don't know for sure if we are going to get what we purchased 100% as we picture it in our heads, that is one of the things that online retailers take taught us.
That is why we purchase from the ones with the best reputation such as Amazon, and still, we find ourselves in unavoidable situations such as tardily deliveries, incorrect size clothes, and even empty packages.
This last one seems a scrap too foreign, merely information technology does happen, so let's see what should we do if this happens and why it might happen.
Amazon Delivered Empty Package
If you receive an empty package, yous should contact the seller directly ASAP or an Amazon client service representative to file a complaint. Amazon will offer yous a replacement or refund depending on your specific situation.
Amazon fulfillment centers are full of packages that are boxed and shipped every solar day, and with so many packages to work with, it'southward not strange that they encounter some logistical issues from time to time, including sending an empty package.
To learn more about why this happens and what to do, continue reading…
What Should You Do If Amazon Sends An Empty Packet?
If yous get an empty Amazon packet, the start thing y'all should contact the seller immediately and see if you can solve the problem direct, if not and so the best class of activity is to contact Amazon Client service so that you lot can file a complaint and asking either a refund or a replacement, which in this case wouldn't technically be a replacement since you lot didn't get the product in the first place.
It must be very confusing to receive an empty package, thankfully it has happened before and there is a solution then don't worry besides much almost it. If you even so desire to know more than near why this happens and some related problems and information then we encourage you to go along reading, you lot might find something useful!
Why Does Amazon Transport Empty Packages?
There are two main reasons equally to why this can happen:
- Due to Amazon's loftier need, the large number of orders can cause the employees at the fulfillment centers to make some mistakes along the way, one of them would be to forget or skip the whole packaging procedure while a box is being prepared for shipping.
- Information technology may be a scam, although it'due south unlikely if the detail is sold directly from Amazon since they are in command of the packaging and everything related to the box where your product is placed, but if it's a 3rd-party seller, there is a slight possibility it is indeed a scam. If you lot suspect or have concerns that this is the case, then you should contact Amazon and the Federal Trade Commission to solve the upshot.
There may be other reasons as to why this happens but they are so few that it might not be worth investigating. Just remember that an empty package will always be Amazon'southward mistake and not the customer'due south.
How Does Empty Amazon Packages Scams Work?
Some people manage to ship empty Amazon boxes to customers past list items then sending an empty box.
Of grade, this applies to third-party sellers, and we recommend that you are careful about which sellers yous choose to purchase from.
If you exercise doubtable that it is a scam go in contact with the seller and ask for bear witness of the production to run into if it was just a error, nevertheless, if the seller refuses to transport a proof or tries to become too roundabout with the state of affairs then y'all should contact Amazon and the Federal Trade Committee.
Tin can I Get A Refund If I Get An Empty Package?
Yes, you can, Amazon will refund empty packages every bit long as they can confirm that information technology was an gild placed by y'all and the status says "delivered".
If you don't have proof of purchase or the status of your society is not yet "delivered" and then it won't be eligible for a refund.
Nonetheless, it'southward a possibility that ii mistakes were made and you received an empty package that you didn't order, in this example, you should study the effect to Amazon since in that location might be someone who did lodge it, fifty-fifty though it'south empty.
Can I Get A Replacement For An Empty Package?
Aye, you tin, merely just if you purchased information technology directly from Amazon, if you dealt with a third-party seller, yet, you accept to contact them instead of Amazon and see if you can work something out.
You may besides file an A to Z Guarantee against the seller if it comes to that, or just request for a refund directly, it's up to you lot.
Enjoyed this commodity? You may also like to learn what to practise and what it means when Amazon delivers to a safe place, Amazon delivered a cancelled guild or when Amazon delivers to the incorrect address
Conclusion…
If you get your hands on your package and notice that it's empty, it might have been a fault during the packaging process or a scam, either mode, you can contact the seller and Amazon to solve this issue depending on the situation.
If everything fails, the easiest solution is to request a refund, and then remember to have the evidence of your purchase in hand, and Amazon will gladly grant y'all a refund if you lot don't wish to try and get a replacement.
Source: https://answerbarn.com/amazon-delivered-empty-package/
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